Gain More Customers with 5-Star Facebook Reviews

With 2.2 billion active monthly users, Facebook is the most popular social media platform. Following Facebook are YouTube and Instagram. Due to its global reach, it is the premier source of product information and reviews on social media. ‘62% of Americans used the platform regularly in 2017.

By 2019, this number is expected to rise to 64%. In comparison to baby boomers, millennials are 3.8 times more likely to use Facebook and 1.6 times more likely to learn about new products through digital channels. A survey of more than 2,000 U.S.

internet users found that 49% visited Facebook to read reviews of local businesses. Google and Yelp ranked first and second, respectively. Building a positive brand presence helps.’ Review sites are one of the most influential purchase influences for online shoppers.

68% of respondents said trustworthy reviews influence their buying decisions, while 23% of respondents said social media recommendations influence their decisions.

A user's perception of a brand may be influenced by online reviews - whether it's trustworthy or not.

According to a survey conducted in October 2017, 84% of respondents trusted online reviews as much as personal recommendations. Businesses developing positive reputations quickly respond to online reviews.

According to Lithium, 72% of Twitter users expect brands to respond to negative tweets within one hour. If the brand responds promptly, its likelihood of being recommended through social media increases by 47 per cent. 

‘Businesses should pay attention to Facebook reviews whether they aid consumers with their purchasing decisions or make them feel appreciated.’ 

Having great online reviews on Facebook will instantly increase your chances of gaining new customers. Online reviews are just as trusted as personal recommendations, even with a few bad reviews.

Additionally, you will be much more likely to win business from your competitors if your business has a Facebook rating of 3 stars or more. It is obvious that your company needs Facebook reviews, and now it is time to ensure you are ready for all those positive reviews your customers have been wanting to leave.

Added Reviews to Your Facebook Business Page You're likely to find a star rating for a company on Facebook when you search for it. Why are their ratings so high? For your Facebook Page to receive star ratings and reviews, you will need to ensure it is configured to do so. You may miss out on some stellar comments if your reviews are hidden.

The Best Way to Get Facebook Reviews

Requesting reviews

Your customers' contact information can be used to send personalized SMS messages or email messages asking for feedback (make sure that you have their permission before sending messages to them). Visitors to your physical locations can be reminded of your Facebook page using cards or stickers in high-traffic areas.

According to our own research, the best time to start asking for feedback is around 2-3 p.m. between 6-7 p.m. Keep your feedback brief, simple, and easy to understand.

Let people know why you want their feedback and provide a link that doesn't require them to go through multiple hoops before they can leave a Facebook review.

By reducing the friction and appealing to consumers, you can create customer retention and gain the insights you need to improve the customer experience.

Facebook Reviews Are Important! Here’s why

Facebook reviews are so important that 92.4% of consumers use them to guide their purchase decisions. Social proof is necessary to help people decide whether a product or service is worth their time, and most importantly, their money.

Reviews are highly influential on a popular website, and you should take advantage of them to make the experience better, attract more customers, and stand out from the competition.

How to handle reviews

In the same way that positive reviews can build your brand, negative reviews can damage it. If a negative review is a spam or offensive, you can report it, but you cannot delete it.

Dealing with negative reviews calmly is the best course of action. Ensure that someone else has read your comment before you hit send. Write neutrally, don't react in the heat of the moment.

As quickly as possible, move the conversation to private messaging to prevent further ugliness on your review page.

Don't neglect the positive reviews either

Post a different response when you receive a positive review than what you do when you respond to every customer. It is important to read your review, use the customer's name, and respond thoughtfully to the feedback you have received.

Customers are telling you directly what they like about your service, what should be kept up and perhaps what should be improved. Take advantage of this feedback to keep improving your business. Potential leads will have more customers.

Additionally, and if they can see how well you treat customers who have already done business with you, they will trust you. Want to buy 5 star Facebook reviews? Contact us You might have got a fair idea about the relevance of Facebook reviews for your business.

You just cannot ignore the impact this platform can have on your brand image. Without giving much stress, it is best recommended to get reviews and use them as a batch of customer trust and quality services to get more customers for your business.

Contact us if you want to buy reviews on any online platform you can even buy google play store reviews.